We understand sometimes things just don’t work out — and if this is the case, we are here to help! If you have any questions, email us with your order number at firstname.lastname@example.org.
Please note that all returns are for STORE CREDIT ONLY. We do not issue any refunds of any kind. Au Darling will accept items that are in new condition, tag attached, unworn, unaltered, and free of damages by the customer. For store credit you must mail back your return within 7 days of receiving it, customer is responsible for return shipping. We apologize but can not issue a return label. Anything received after 7 days will not be accepted. *Please note- Any purchase made in store must be returned in store, within 7 days of purchase. *All purchases online and in store will receive store credit ONLY* Sale items are FINAL SALE and cannot be returned.
Returns and Exchanges Criteria:
- To receive a store credit, your package must be postmarked within 7 days of receiving it.
- Anything received after 7 days will not be accepted to return, and will be shipped back to you.
- Items must be in new condition, unworn, unaltered, free of stains and smells, and tag still attached- or it will be sent back to you.
- Shoes must be returned in original shoe box.
- Clearance items and jewelry are FINAL SALE.
Terms & Conditions:
- Returns will be processed within 5-10 business days upon receipt of the package.
- Returns are for store credit only, no refunds will be made.
- The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
- We inspect all Returns and reserve the right to deny or refuse the acceptance of a return based on the returned condition.
- You will receive an e-mail confirmation once your return has been processed and you have been issued a store credit.
- By purchasing from Au Darling, you accept these terms and conditions.
Please return items to:
3523 Hwy 190
Mandeville, LA 70471